Consists of IQTAXI Server software and IQTAXI Call Center desktop application. The system controls and manages the incoming customer’s requests/calls, triggers the automated dispatch system and serves customers by dispatching the appropriate Taxi vehicle.
Call service
Automatically receive and handle incoming calls
Caller ID recognition in order to automatically fetch customer records
Automatic dispatch system
Handles recurring trips
Appointments scheduling
Profile creation and registration of vehicles, drivers and customers
Clients’ database management
Trip data recording and storing
Reports for completed trips and routes
Fleet Management
Real time drivers status
Sets penalties to drivers or vehicles
View vehicles position and routing on maps
Record and store trip data per driver or vehicle
Customization (Server)
Profile creation and registration of vehicles, drivers and customers (Server)
Points of interests (POI) (Server)
Stand and zones utilization (Server)
Set dispatch priorities (Server)
Communication
Online communication with the vehicles
Send trip or alert messages to vehicles (closed roads, weather conditions, etc.)